Virgin Mobile & Telespree Automate Cell Phone Programming Process
December 11, 2007 10:04 AM | Interesting | MVNO | Comments (0)
Telespree Communications, a device based self-service platform provider for wireless carriers and Mobile Virtual Network Operators (MVNOs), announced that Virgin Mobile USA has deployed Telespree’s Over-The-Air (OTA) solution to automate its mobile handset programming process. Virgin Mobile USA implemented Telespree’s solution to further improve its customer experience.. The phone is automatically programmed, without manual inputs or assistance from customer care agents via the Telespree OTA process. Virgin Mobile USA began incorporating the Telespree programming solution on Virgin Mobile USA handsets in the third quarter 2007, and plans to implement the OTA solution in all new Virgin Mobile USA handsets. |  |
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