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Sprint Announces Free Service for Hard of Hearing Customers

October 21, 2008 11:11 AM | Services | Sprint Nextel | Comments (3)

Sprint today announced the availability of Sprint WebCapTel On the Go, a new, free mobile Web-based service that allows hard of hearing customers to read word-for-word captions on Windows Mobile 6 Web browsers, such as the Diamond by HTC, Mogul by HTC, Palm Treo 800w and the MOTO Q9c by Motorola. In addition, this service is also compatible with the Safari 2.0 Web browser. This new service is expected to help an estimated 30 million Americans with hearing loss.

With Sprint WebCapTel On the Go, users can make calls using two phones -- reading captions on a wireless phone and listening and speaking on a second phone. Prior to making a call, the user would log onto www.sprintcaptel.com on one mobile device to read text captions of what the other party is saying. For more information on Sprint's wireless devices and select plans, go to the Sprint Relay Store at www.sprintrelaystore.com.

Sprint WebCapTel On the Go is an extension of Sprint's existing WebCapTel service, which also provides captions during phone calls, but requires a computer with an Internet browser of Internet Explorer 7.0, Firefox 3.0 or Safari 2.0 on which to display the captions. This new and free service is available almost anywhere as long as the wireless device is equipped with Windows Mobile 6 or an Apple Safari Web browser. Sprint WebCapTel On the Go changes spoken words and sounds heard on a telephone into words to read.

This free service is available for customers anywhere in the United States and within U.S. Territories. However, calls to or from international locations, such as Canada or Mexico, are not available. To learn more about this free service, visit www.sprintcaptel.com or www.sprintrelay.com/webcaptel.htm



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Annamarie, you have to contact Sprint directly. To learn more about this free service, visit www.sprintcaptel.com or www.sprintrelay.com/webcaptel.htm
I AM VERY HARD OF HEARING AND WOULD LIKE HELP GETTING ME A FREE PHONE.PLEASE HELP ME WITH A PHONE NUMBER TO GET ONE. THANK YOU. ANNAMARIE
Thank you very much for publishing this press release. At Sprint we are very dedicated to the services we bring our users and we are continuing to look into ways of making our service help aid the way people can communicate. WebCapTel On The Go well help countless people who don’t usually have the easy ways of communicating with their friends and family when they are not interacting with them in person. This service should help alleviate such stresses.

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