Verizon Wireless Files Lawsuit Against Several Telemarketers
April 30, 2009 10:52 AM | Verizon | Comments (0)
 The first two companies are based in Missouri, and the third is based in the Netherlands. The lawsuit alleges they have engaged in a campaign of making unsolicited telemarketing calls to Verizon Wireless customers and employees, consisting of a pre recorded voice message indicating that a car warranty is about to expire and urging the recipient to press “1” to speak to a representative. |
When a call recipient presses “1,” the representative on the line often refuses to identify the company or provides vague information. When customers and employees have attempted to call the number that appeared on the Caller ID, they have received an automated message indication that the call was received “in error.”
The lawsuit alleges violations of the Federal Telephone Consumer Protection Act, which makes it illegal to use an autodialer to make calls to wireless phones, as well as state fraud and privacy laws. By filing the lawsuit and naming John Does as defendants, Verizon Wireless will be able to use the discovery process to help identify the currently unknown telemarketers and to get them to halt their practices.
Since 2004, Verizon Wireless has brought nearly 20 lawsuits against wireless spammers, telemarketers and pretexters, and the company’s record of protecting customer privacy puts the company at the forefront of the U.S. wireless industry. Over the past several years, Verizon Wireless has won permanent injunctions against individuals and companies that have engaged in illegal telemarketing and text message spamming to Verizon Wireless customers, and against those who have attempted to obtain information about Verizon Wireless customers to sell to third parties. On behalf of its customers, Verizon Wireless has donated tens of thousands of dollars to many domestic violence prevention, law enforcement and other non-profit organizations as a result of these settlements.
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