How to Restore Your Sidekick Contacts
October 20, 2009 4:51 PM | T-Mobile | Comments (0)
 However, on October 15, T-Mobile and Microsoft has reported that they have recovered most, if not all, customer data for those Sidekick customers whose data was affected by the recent outage. Below is the procedure to restore Sidekick contacts. Good luck! |
Exporting Contacts
1. Log in to My T-Mobile
2. Navigate to Restore your contacts
Note: If you have changed devices, you will need to select a Sidekick device for the option to restore your contacts to appear.
3. On the Content Recovery Landing Page select download contacts.
4. Wait for the File Download box to appear.
Note: If there are a large number of contacts, this may take some time. Your username should reflect the name of the file being downloaded.
5. Save the file to the desktop
6. Once the download is complete, close the box.
7. Your contacts are now downloaded and ready to be imported to your Sidekick.
Importing Contacts to your Sidekick
1. Navigate back to the Sidekick Desktop Interface and Click Import Contacts
2. An address screen will open
3. Click the Browse button and find the original file that was just downloaded.
4. Click Import.
5. Your contacts should now populate on this screen which means they have been downloaded to your Sidekick.
Note: This will only include phone numbers at this time.
6. You should check your Sidekick to ensure contacts have downloaded.
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