AT&T Launches iPhone App for Customers to Provide Feedback about Network

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AT&T Launches iPhone App for Customers to Provide Feedback about Network

December 7, 2009 12:45 PM | AT&T | Apple | Comments (0)

AT&T has launched a free iPhone App called "Mark the Spot" that provides customers a means to provide feedback on network user experience to AT&T.

The app features
Submit a real time report capturing local GPS coordinates at time and place of event
Submit a report after the fact when a customer is not at the place of event
Submit a report of dropped call, failed call, lack of coverage, data service failure, or poor voice quality
Submit optional specific comments about an event
Receive an SMS acknowledgement that the reported event was sent and received successfully
To download the app visit the Apple App store.

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