Sprint Nextel News






Sprint Nextel News


Sprint Introduces Sprint Direct 2 You

April 13, 2015 7:25 PM | Sprint Nextel |

Sprint today will transform forever the way customers buy or upgrade their mobile phones, tablets and other connected devices with the introduction of Sprint Direct 2 You.

Sprint is bringing an in-store experience to the comfort of a customer’s own home, office or other location they choose with this innovative service that is unlike anything else in wireless today. With Sprint Direct 2 You, a Sprint-trained expert will bring a Sprint mobile device to a customer's location, set it up and transfer all of their content, including contacts, pictures, videos and apps, from their old device to a new one. The experience also includes the Sprint expert performing a tutorial and offering tips to help the customer become familiar with using the new mobile device.

Sprint developed this service based on customer research and insights that clearly indicated the need for a revolutionary service like this one.

This new service is expected to place about 5,000 Sprint Direct 2 You cars in major metropolitan areas by the end of the year to make wireless shopping more convenient.

“With our new Sprint Direct 2 You fleet of cars, it’s as if we are adding 5,000 additional stores,” Sprint CEO Marcelo Claure said. “However, these mobile stores will be continuously on the move based on customer demand.”


Sprint Will Reimburse All Your Costs to Switch – Join Sprint’s 56 Million Customers Today

March 16, 2015 9:42 PM | Sprint Nextel |

Sprint is taking it up a notch for customers in search of greater-value from their wireless carrier. Beginning today, Sprint is making it easy for U.S. wireless consumers to join Sprint’s 56 million customers by reimbursing all of the costs to switch, including early termination fees and remaining payments on phone installment plans – no matter what is owed.

With this new offer, Sprint is inviting all wireless consumers to discover Sprint and see what tens of millions Sprint customers already know:
  • Sprint offers the Best Value in Wireless with great rate plans including Cut Your Bill in Half and device purchasing options such as iPhone for Life Plan.
  • The Sprint network provides significantly better call quality and faster data speeds in more places than before. According to independent mobile analytics firm RootMetrics®, results for second half 2014 show Sprint with the highest net gain in first-place or shared first-place RootScore® and network award wins in Overall Performance, Reliability, Call and Text performance.1
Customers simply need to switch to Sprint and turn in their current phone. Sprint will refund the switching costs within approximately 15 days of successfully completing the online registration and providing a bill that shows the early termination charge or device balance due.


ALCATEL ONETOUCH Retro Makes Easy for People with Vision or Hearing Loss

March 16, 2015 9:38 PM | Sprint Nextel |

Sprint understands that each of our valued customers has unique wants and needs when it comes to their wireless experience. By offering a diverse portfolio of products and services, Sprint empowers customers to connect with what matters most – how they want, when they want, from virtually anywhere they want. This includes our customers with different accessibility needs.

ALCATEL ONETOUCH Retro is an easy-to-use, affordable flip phone with features that make it accessible to individuals who are blind or visually impaired, Deaf or hard of hearing, as well as seniors.

Accessibility Features
  • Verbally described user interface for customers who are visually impaired
  • Variable speed text-to-speech (TTS) readout of menus, text messaging, notifications and more
  • Accessible web browsing experience described verbally to a user
  • Large, tactile keypad with well-defined buttons
  • Black and white screen option to accommodate a variety of vision ranges
  • Multiple font sizes
  • In Case of Emergency (ICE) and 911 shortcut keys
  • Hearing aid compatibility (HAC): Rating M4/T4
Other Key Features
  • External display
  • 2MP rear camera
  • Hands-free Bluetooth support
  • Built-in music player (requires SD card)
With Sprint Easy PaySM, well-qualified buyers signing up for a new line of service or eligible upgrade can purchase the reddish black ALCATEL ONETOUCH Retro in all Sprint retail channels, including www.sprint.com and Telesales (1800-SPRINT1), beginning Friday, March 13, with $0 down and 24 easy monthly payments of $4 (SRP: $96; excluding taxes; service plan required). ALCATEL ONETOUCH Retro is also available through Sprint Prepaid for $19.99 (excludes taxes).
Sprint Support for Customers with Disabilities specializes in providing customer care and support for individuals with disabilities. Representatives are available by phone at 855-885-7568 or by e-mail at sprintaccessibility@sprint.com.  


Sprint Introduces New Samsung Device, Tablet and Service Bundle

March 16, 2015 9:33 PM | Sprint Nextel |

Sprint continues to save its customers money and simplify how they make wireless purchases – by offering two great devices for one low monthly price.

  • Customers can get Samsung Galaxy S 5 or Samsung Galaxy S 5 Sport through Sprint Lease plus get Samsung Galaxy Tab 4 through Sprint Easy Pay with service plans for only $100 per month (excluding taxes and surcharges) and $0 down1.
  • Galaxy S 5 or Galaxy S 5 Sport include unlimited high-speed data, text and talk while on the Sprint network and the Galaxy Tab 4 comes with a 2GB data service plan.
  • Pairing the two devices with two service plans saves a customer $300 over 24 months.


Sprint Brings the Lumia 635 to Boost Mobile, Virgin Mobile USA and Sprint

December 17, 2014 7:57 PM | Sprint Nextel | Comments (1)

Sprint and Microsoft will proudly showcase a renewed partnership with the announcement of Lumia 635 arriving across multiple Sprint brands beginning with Boost Mobile and Virgin Mobile on Dec. 23. It will be available on Jan. 16 to Sprint postpaid customers. This is the first Windows Phone 8.1 smartphone to launch on Sprint’s network and the first Lumia Windows Phone available to Sprint’s prepaid customers.

Both Boost Mobile and Virgin Mobile USA offer budget-conscious, no-contract wireless plans, including unlimited talk, text and data options. Lumia 635 will be available in cyan at www.boostmobile.com/lumia635 and in white at www.virginmobileusa.com for $99.99 (excludes taxes). Starting Jan. 9, Lumia 635 will also be available at Boost Mobile’s exclusive retail stores, select independent wireless dealers nationwide and later in the month at select national retail locations. Sprint pricing will be shared at a later date.

Lumia 635 is a powerful device for the smart shopper looking for something new. Cortana, your personal digital assistant, helps manage daily tasks and can set reminders based on time, location and people – so you know if traffic is backed up before your appointment across town. The nimble Windows Phone 8.1 operating system combined with a Qualcomm® Snapdragon™ 1.2GHz quad-core processor and enhanced LTE access (where available) make for fast browsing and multitasking capabilities on the Sprint 4G LTE network, currently serving 540 cities.

The Windows Phone home screen provides a smooth overview of your life, keeping all emails, upcoming appointments, websites and contacts front and center. Windows Phone 8.1 offers a revamped notification system, people can set up custom shortcuts within the Action Center for everything from Bluetooth to music to the camera, and certain alerts can easily be previewed without opening the app in question. Familiar Microsoft services are also available, including Office, Skype and OneDrive.


HTC Desire 510 Multitasks Like a Champion

September 16, 2014 9:49 PM | HTC | Sprint Nextel |

With ultra-fast data speeds, the latest features, and outstanding, reliable performance, HTC Desire 510 on the Sprint Spark LTE network (where available) takes multitasking to a whole new level. Browse quickly and effectively using the Qualcomm Snapdragon quad-core processor. HTC Desire 510 delivers high performance with a beautiful design together in an affordable package.

Pick your savings: Available for both Postpaid and No-Contract Customers
HTC Desire 510 offers ultra-rich features and unmatched design for a great value. It will be available in blue in all Sprint retail channels beginning Friday, Sept. 19. With Sprint Easy PaySM, well-qualified buyers can purchase HTC Desire 510 with $0 down (plus tax) and 24 monthly payments of [Pricing Updated] $9 $8.34 (SRP: $216 $199.99 excluding taxes; service plan is required).

It will also be available in white on Monday, Sept. 22, at Boost Mobile exclusive retail stores, select independent wireless dealer locations nationwide and at www.boostmobile.com with free shipping on Sept. 23. And, Virgin Mobile customers can order the blue device online at www.virginmobileusa.com, beginning Tuesday, Sept. 23. Both Boost Mobile and Virgin Mobile USA will offer the device for $99.99 (pricing excludes taxes).

Key Features


Easily affordable LG G3 Vigor arrives Sept. 19

September 16, 2014 9:45 PM | LG | Sprint Nextel |

 LG G3 Vigor, packed with all the great features you’d expect from a smartphone without sacrificing affordability, arrives in Sprint sales channels, including Sprint Stores, Web Sales, Telesales at 1-800-SPRINT1 and Business Sales on Friday, Sept. 19.

With Sprint Easy PaySM, well-qualified buyers can purchase LG G3 Vigor with $0 down (plus tax) and 24 monthly payments of [Pricing Updated] $13 $12.50 (SRP: $312 $299.99; excluding taxes) and requires a service plan.

Featuring a 5-inch high-definition (1,280x720) IPS display and Sprint Spark, LG G3 Vigor is a sturdy, reliable smartphone with a sleek, ergonomically curved design that fits comfortably in one hand with the features you’d expect from a G-series smartphone. It is powered by Android 4.4.2, KitKat, 1.2GHz quad-core processor and 2,540mAh lithium-ion battery.

Designed with selfies in mind, LG G3 Vigor features a 1.3-megapixel front-facing camera with a front-facing soft light to brighten images using an illuminated border around the display and Gesture Shutter to activate the three-second shutter timer with a simple movement. It also includes an 8-megapixel rear-facing camera with 4x digital zoom, laser auto focus and LED flash.

LG G3 Vigor also includes many of LG’s exclusively designed features found on LG G3, including Smart Cleaning to help keep your smartphone running optimally with notifications about unused temporary files and infrequently used apps that can deleted to free up memory.


Sprint Strikes Back with Improved Phone Trade-in Program

September 9, 2014 8:12 PM | Sprint Nextel |

 Today Sprint announced it will meet or beat all competitors’ pricing to ensure the best trade-in values. Sprint will match all major U.S. carrier buyback pricing (Verizon, AT&T and T-Mobile) on all new lines of service starting immediately. Last year, Sprint put more than $100 million back in customers’ pockets with their award-winning phone trade-in program, Sprint Buyback.

For the past three years, Sprint has been recognized by Compass Intelligence, a leading market analytics and consulting firm, as having the best phone trade-in program among all major U.S. carriers. Sprint’s commitment and reputation for providing the best trade-in value highlights the carrier’s commitment to the program. This new program will enhance their reputation and maintain their leadership position.

“Sprint remains the leader in mobile phone trade in programs,” said Kate Pearce strategist and senior consultant at Compass Intelligence. ”They’ve been leading the industry for the past few years by offering the best value and convenience to their customers. They’ve been doing an in-store take back program longer than anyone else and they’ve mastered how to make the program a win-win for their customers and their business.”

Today, Sprint offers are better than competitors in many ways such as providing an instant credit in-store and up to $300 for eligible devices (toward a new phone purchase OR an account credit). Sprint also allows customers to trade-in up to three phones per line at any time and five in a calendar year. T-Mobile, on the other hand, only allows one phone trade-in per line and only allows customers to trade-in their phone when purchasing a new device. Sprint customers can take advantage of the trade-in credit at any time – whether they are buying a new phone, looking to purchase new accessories or want to use their trade-in credit towards their bill.


It's a New Day for Unlimited Data

August 25, 2014 9:38 PM | Sprint Nextel |

It's a new day for unlimited data in the wireless industry as Sprint (NYSE: S) announces the best unlimited wireless plan available from a national carrier with the Sprint $60 Unlimited Plan. This plan provides consumers unlimited talk, text and data while on America’s Newest Network for just $60 per month, a $20 savings compared to T-Mobile's $80 per month unlimited plan. Simple, easy, affordable – the Sprint $60 Unlimited Plan is available to both new and existing Sprint customers starting tomorrow, August 22. To qualify for the plan, customers must purchase their device through Sprint Easy Pay, pay full retail price or bring their own compatible device.

Whether communicating via email or text, socializing via picture-sharing or tweeting, or navigating with GPS, consumers rely on their smartphones for all of their daily needs. Last year U.S. wireless consumers devoured 3.23 trillion MB of data, according to CTIA’s annual survey1, which equates to watching more than 153 billion five minute cat videos on YouTube, or streaming more than 53.8 billion hours of music on Spotify. Meanwhile, millions of American consumers restrict their usage, fearful of data limits with overage charges. With the Sprint $60 Unlimited Plan, consumers no longer have to worry about high bills based on how much data they are using. Enjoying daily life with the unlimited support of a smartphone has never been so easy.

“People know Sprint for Unlimited,” said Marcelo Claure, Sprint CEO. “We have long been the leader in offering customers unlimited data and that leadership continues today with our new $60 unlimited plan. Unlimited talk, text and data for $60 is the best unlimited postpaid plan available. And, we’ve listened to our loyal customers; we’re making the Sprint $60 Unlimited Plan available to both new and existing customers.”

Sprint’s new everyday price of $60 a month for unlimited saves customers $480 over two years against T-Mobile’s $80 everyday pricing. And, customers can save $120 over two years versus T-Mobile’s promotional price…and they don’t have to jump through T-Mobile’s hoops and recruit their friends.


Sharp's First AQUOS Smartphone Comes to Sprint

August 20, 2014 6:39 PM | Sprint Nextel |

Sharp selected Sprint to launch its first AQUOS wireless phone available in the United States, Sharp AQUOS Crystal.

This launch marks a monumental step in the Sprint and SoftBank merger by bringing this device to SoftBank in Japan and Sprint and its prepaid brands, Boost Mobile and Virgin Mobile USA, as the exclusive U.S. carriers for this groundbreaking device.

AQUOS Crystal breaks the mold of traditional smartphone design. From its stunning picture quality and immersive, vibrant display to its sleek, 5-inch edge-to-edge HD screen, AQUOS Crystal revolutionizes the mobile phone experience. The chic, compact exterior houses a smartphone powered by Android 4.4.2 KitKat and supported by the ultra-fast Sprint Spark network. Showcasing incredible audio with Harman Kardon technologies and HD voice, and a camera that can make any amateur look like a pro, AQUOS Crystal is truly technology without bounds.

Sprint will offer AQUOS Crystal in two color options (black or white). With Sprint Easy Pay, well-qualified buyers can purchase AQUOS Crystal with $0 down (plus tax) and 24 monthly payments of $101 (service plan is required). Customers can visit www.sprint.com/sharp for more information. Sharp AQUOS Crystal will be available in black at www.virginmobileusa.com and in white at www.BoostMobile.com, both for $149.99 (plus tax). Exact availability will be announced at a later date.

“The combined power of SoftBank and Sprint will bring our customers this high-end device for an extraordinarily value,” said David Owens, senior vice president-Product Development for Sprint. “We are thrilled to welcome Sharp to the U.S. wireless market. AQUOS Crystal will quickly become a must-have smartphone, showcasing Sharp’s strength in display technology.”

In addition, AQUOS Crystal boasts Harman’s Clari-Fi™ technology with the ability to restore and “rebuild” music fidelity lost during audio compression. Clari-Fi yields richer, deeper and clearer sound quality for compressed digital music (like MP3 downloads or streaming services such as Spotify). The Clari-Fi experience includes low and high frequency extension, improved realism and fidelity, and wider sound stage.


Sprint Names Marcelo Claure as New President and CEO

August 6, 2014 9:16 PM | Sprint Nextel |

Sprint Corporation today announced that its Board of Directors named Marcelo Claure as the company’s next President and Chief Executive Officer, effective August 11. Claure, 43, joined the Sprint Board of Directors in January and is the Founder and CEO of Brightstar Corp., a subsidiary of SoftBank Corp. As President and CEO, Claure’s first priority will be to continue the build out of Sprint’s network by leveraging its strong spectrum holdings as well as ensuring that Sprint always maintains truly competitive offers in the marketplace.

Since founding Brightstar in 1997, Claure has grown the company from a small Miami-based distributor into a global business, with $10.5 billion in gross revenue for the year ended in 2013. Brightstar has become the world’s largest specialized wireless distributor and a leading provider of diversified services to the wireless industry. Claure was selected as a Young Global Leader by the World Economic Forum, highlighting exceptional global leaders 40 years of age or younger. Throughout his career, Claure has received several Entrepreneur of the Year and CEO of the year awards.

“Marcelo is a successful entrepreneur who transformed a start-up into a global telecommunications company. He has the management experience, passion and drive to create the strongest network and offer the best products and services in the wireless industry,” said Sprint Chairman Masayoshi Son. “While we continue to believe industry consolidation will enhance competitiveness and benefit customers, our focus moving forward will be on making Sprint the most successful carrier.”


Sprint Framily Wall Now Available on iPhone

August 4, 2014 10:05 PM | Sprint Nextel |

The recently launched Sprint Framily Wall is now available to iPhone users. Sprint Framily Wall is a private and secure social media place where you can share information, organize and communicate with those who matter most.

Key features of Sprint Framily Wall include:
  • Communicate – send messages, pictures, video  and  audio, privately to one or several members of your Wall
  • Organize – share calendars, lists, contacts and more with an easy  planning tracker
  • Remember – keep best memories in a sharable album
  • Locate – share phone locations and view others when they check in
With Sprint Framily Wall, you can create multiple private Walls to communicate with separate groups, such as family, friends, co-workers, teams, clubs and more. Each Wall is separate and private; the Wall administrator decides who is invited, and all the shared content is Wall specific.

And, friends and family on any wireless carrier can download and join a Sprint Framily Wall when invited by the administrator.

Sprint Framily Wall is available at no charge to Framily Plan customers or existing Sprint customers.1 The app is available in Google Play™, the App Store and Sprint Zone.

In addition, a premium version of Sprint Framily Wall is available for $2.99 per month. Benefits of the premium service are:
  • Increased storage capacity for the select Wall up to 10GB (free version supports up to  100MB)
  • Upload and store HD Photos
  • Video and Voice Messaging
  • Video Upload and Sharing
Because at Sprint, we know connecting to the people and things you care about is important to you.


Communicate, Organize, Share and Locate Those Who Matter Most with Sprint Framily Wall

June 23, 2014 9:51 PM | Sprint Nextel |

To help mobile users better organize, communicate and share information with those who matter most, Sprint  is launching Sprint Framily Wallsm, a private and secure social media space for customers to connect.

Sprint is the first national wireless carrier to provide a private social media space for consumers to connect to the people and things that matter most to them. Sprint Framily Wall is available at no additional charge to Framily Plan customers or existing Sprint customers. At launch, the application will be available in Google Play and Sprint Zone for Android users. Sprint Framily Wall is expected to be available soon for the iPhone, iPad, Android Tablet, Windows Phone and the Web.

Key features of Sprint Framily Wall:
  • Communicate – send messages, pictures, video and audio privately to one or several members of your Wall
  • Organize – share calendars, lists, contacts and more with an easy planning tracker
  • Remember – keep best memories in a sharable album
  • Locate - share phone locations and view others when they check in
“At Sprint, it is important to offer our customers innovative products and services to help make their lives easier and more productive,” said Tom Roberts, Sprint senior vice president - Marketing. “We are excited to be working with Family & Co to give our customers a private and secure place to share photos, calendars and send messages with friends and family.”

With Sprint Framily Wall, customers can create multiple private Walls to communicate with separate groups, such as family, friends, co-workers, teams and clubs. Each Wall is separate and private; the Wall administrator decides who is invited, and all the shared content is Wall specific. Friends and family on any wireless carrier can download and join a Sprint Framily Wall when invited by the administrator.


Sprint Offering Wireless Users a 30 Day Risk-Free Trial

June 23, 2014 9:47 PM | Sprint Nextel |

Sprint today announced nationwide availability of HD Voice, as well as 28 new 4G LTE markets and three new Sprint Spark™ markets. To mark the milestones and the network’s improved performance, Sprint also announced a satisfaction guarantee inviting users to experience Sprint service risk-free for 30 days.

“We believe customers will be delighted with the Sprint retail experience, our customer service, and the performance of America’s newest network,” said Dan Hesse, Sprint Chief Executive Officer, “so we’re guaranteeing it.”

After a complete rip-and-replace overhaul of its 3G network and the deployment of 4G LTE in 471 markets, Sprint has transformed its network to deliver faster data speeds and improved call quality, with a marked decrease in dropped and blocked calls. New market launches, coverage expansions, and technical network advancements will continue in the coming months.

Today’s network milestones include:

Nationwide availability of Sprint HD Voice, a new Sprint standard for crystal-clear voice calls. Sprint’s HD Voice provides a fuller, more natural-sounding voice, plus noise-cancelling technology that virtually eliminates background noise from places like busy roads or crowded restaurants.1 Sprint currently supports 28 HD Voice-capable postpaid smartphones and 33 prepaid phones. The company estimates approximately 16 million customers are currently using an HD Voice enabled device.


Sprint Launches Neurodiversity ID Pack

June 18, 2014 6:54 PM | Sprint Nextel |

Today Sprint launched the Neurodiversity ID pack, a unique bundle of best-in-class mobile applications targeted at helping individuals with cognitive and neurodevelopmental disabilities, such as autism, dyslexia and dyspraxia.

The ID pack is a collection of apps that can be downloaded with a single click that aims to help improve math and reading skills, provides educational tools, and offers developmental games for children in kindergarten through 12th grade, in addition to providing support apps for parents.

Sprint CEO Dan Hesse announced the new ID pack yesterday at the annual Quality Services for the Autism Community (QSAC) gala, where he also accepted the 2014 Change Maker Award on behalf of Sprint. The ID pack is currently available for select Android smartphones from Sprint and Boost Mobile.

“Sprint delivers innovative solutions that help to improve the quality of life for people with disabilities,” said Hesse. “The Neurodiversity ID pack is designed to help individuals with cognitive and neurodevelopmental disabilities to accelerate learning and overcome communications barriers.”

Sprint ID packs are bundles of applications and weblinks that allow users to easily and quickly customize their Android devices based on specific needs and interests. The Neurodiversity ID pack’s 25 unique applications and weblinks were chosen with the help of several organizations focused on disabilities that impact learning, attention and behavior, including the National Center for Learning Disabilities, Dyspraxia Foundation USA and QSAC. The ID pack also provides an improved user experience for integrating into a device’s existing settings.


Sprint to Expand 4G LTE Roaming Through 12 New Agreements

June 16, 2014 8:47 PM | Sprint Nextel | Comments (1)

Sprint today announced that it has reached 4G LTE agreements with 12 rural and regional network carriers, giving smaller carriers a clear path forward to high speed mobile broadband solutions. Furthering the initiatives announced in March by Sprint, Competitive Carriers Association (CCA) and the NetAmerica Alliance, these agreements seek to increase wireless competition by providing the carriers – and their customers – low-cost access to Sprint’s nationwide 4G LTE network and an opportunity to pursue an expanded range of mobile devices. These agreements also help accelerate the deployment and utilization of 4G LTE across America where the cost of building such networks and the roaming costs are often prohibitively expensive.

Along with Sprint’s previously announced amended agreement with nTelos to extend their Strategic Network Alliance through 2022, the Rural Roaming Preferred Program - which was developed in conjunction with CCA - now extends coverage to 23 states, over 352,000 thousand square miles and a population of over 34 million people. Today’s announcement highlights agreements with 12 new carriers:


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