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Sprint Announces Collaboration to Help Prevent the Trade and Sale of Stolen Smartphones

March 5, 2014 8:52 PM | Sprint Nextel | Comments (0)

 
Today, Sprint announced it is teaming up with Recipero to help prevent the trade and sale of stolen consumer electronics, including Sprint smartphones. All Sprint retail buyback portals now employ Recipero’s CheckMEND online analytics tool, in addition to checking other internal and external databases, to help identify mobile devices that have been reported lost and stolen. The agreement will also provide consumers and law enforcement greater access to Sprint data on lost and stolen phones.

The CheckMEND database is the most complete international listing of lost and stolen mobile devices available, comprised of data from major wireless carriers and law-enforcement entities globally. By evaluating all devices using the CheckMEND tool, Sprint can help further prevent smartphones that have been reported lost or stolen from being accepted into its buyback programs.

In addition, Sprint is helping to eliminate trafficking in stolen mobile devices in the U.S. and abroad by submitting the respective identification numbers of all devices that have been reported to Sprint as lost or stolen into Recipero’s CheckMEND database.

Because the CheckMEND database is available to consumers and law-enforcement agencies, consumers are now able to verify that a pre-owned Sprint smartphone has not been reported lost or stolen by running a CheckMEND report before purchasing the device. Similarly law enforcement is now able to verify the status of a Sprint mobile device using Recipero’s online tool for law enforcement.
 

 

Sprint starts Android 4.4.2, KitKat, upgrades for Samsung devices

March 5, 2014 8:45 PM | Samsung | Sprint Nextel | Comments (0)

Samsung-Galaxy-Core-LTE.png
 
Sprint began rollout of the latest version of Android™ to select Samsung Galaxy devices. Samsung Galaxy S 4 (released Feb. 13) and Galaxy Note 3 (released Feb. 20) were the first devices to get Android 4.4.2, KitKat.

Additionally, Sprint plans to update Galaxy Note II, Galaxy S 4 mini™, Galaxy S III, Galaxy Mega and Galaxy Tab 3 7.0 to KitKat. Exact timing of these updates will be shared at a later date.

The upgrade provides a number of innovative, easy-to-use features that enhance the Samsung Galaxy user experience, including a more intuitive user interface, enhanced messaging capabilities and updated applications:
  • Location Menu: An integrated location menu enables users to easily activate GPS, Wi-Fi and mobile networks, while simultaneously checking the battery usage of apps running location service capabilities.
  • Enhanced Messaging: Hangouts now includes SMS and MMS and a larger assortment of updated Emoji icons.
  • Upgraded Google Mobile Service™ (GMS) apps: Users can automatically back up photos and video and can open, view, rename and share Google Docs and files.
  • Updated Lock Screen Features: The lock screen now allows users to quickly access the camera with a new shortcut and view album art while music is playing.
If you have questions about the KitKat update for Galaxy S 4 or Galaxy Note 3, visit the Sprint Community.
 

 

Sprint Makes Push-to-Talk Possible on More of its Phones With Downloadable Application

February 4, 2014 7:59 PM | Sprint Nextel | Comments (0)

 
Sprint, the industry’s push-to-talk pioneer, today announced it has added more Sprint Direct Connect-capable handsets to its push-to-talk portfolio. On the new phones, push-to-talk service can be installed quickly by accessing the Google Play store and downloading the free “Sprint Direct Connect Now” application. Sprint Direct Connect service is included for no additional charge on many service plans or available for an additional $5 per month for other plans.

The new phones that can be made push-to-talk ready with the Sprint Direct Connect Now application today:
  • Samsung Galaxy S 4
  • Samsung Galaxy Note 3
  • LG G2
  • LG G Flex
  • LG Optimus F3
  • Kyocera Hydro Edge
Coming soon:
  • Samsung Galaxy S 4 Mini
  • Samsung Galaxy Mega
  • Samsung Galaxy S 4 with Sprint Spark
 

 

Kansas City Joins Growing List of Sprint Spark Markets

January 30, 2014 9:32 PM | Sprint Nextel | Comments (0)

 
Sprint is bringing its hometown of Kansas City better coverage, improved call quality and faster data speeds, as well as Sprint SparkTM, a super-high-speed network capability supporting advanced services and futuristic applications. Sprint customers with Sprint Spark-enabled devices in such local areas as Brookside, The Legends, downtown and Overland Park will begin to see a noticeable difference in data speeds during the next several months.

Sprint Spark, launching today in the Kansas City area, currently is available in 11 other markets and is planned for about 100 of America’s largest cities during the next three years. The network capability delivers unrivaled wireless peak data speeds of up to 60Mbps today and potential speeds three times that fast by late 2015.1

“Sprint Spark is a revolutionary combination of capabilities unmatched by any other wireless provider,” said Sprint CEO Dan Hesse. “We plan to bring the most advanced wireless technologies in the world to our hometown.”

This capability builds on Network Vision, the initiative to bring an all-new 4G LTE and 3G network to Sprint customers across the country. This effort to re-engineer the Sprint network is nearly complete in the Kansas City metro area. Many customers already are noticing improvements, and more are expected to enjoy this improved experience as enhancements reach the key cell towers in the areas where they most frequently use Sprint service. In fact, a recent Root Metrics report revealed that Sprint was second to none in call performance as measured by blocked and dropped calls in the Kansas City area.

The remarkable wireless data speeds enabled by Sprint Spark are of particular importance for business customers and are expected to help stimulate the local economy by helping attract more businesses, especially startup ventures, to Kansas City.
 

 

Sprint and Pogoplug Offer Customers Unlimited Cloud Storage and Backup

January 27, 2014 9:00 PM | Sprint Nextel | Comments (0)

 
Sprint, one of the only U.S. wireless carriers to offer unlimited talk, text and data, today announced that it is working with Pogoplug to add unlimited cloud storage to its suite of unlimited services. Sprint customers can now access 5GB of cloud storage for no additional charge through Pogoplug, with the option to upgrade to unlimited storage for only $4.99 per month.

Beginning Jan. 27, Sprint iPhone and Android™ smartphone users can download Pogoplug to their device, giving them one secure place to store and organize personal photos, videos, music and more. With Pogoplug, Sprint customers can automatically back up important content, access their files from any Web-enabled device, and seamlessly migrate or switch devices, without losing any content.

All Sprint smartphone customers will receive 5GB of cloud storage for no additional charge, or they may upgrade to unlimited storage for $4.99 per month, which will be added to their monthly bill from Sprint. Pogoplug can easily be downloaded from Sprint Zone, the Apple App Store or Google Play.

“Whether our subscribers have one device or several devices, everyone craves the flexibility to access all of their content from virtually anywhere at any time,” said Mike McRoberts, director-Product Development, Sprint. “Our new relationship with Pogoplug creates a seamless experience for our customers. With unlimited cloud storage, our customers can easily back up, access and share all their photos and videos from almost anywhere, eliminating the headaches around running out of space or losing an important memory.”
 

 

Sprint Rolls Out 4G LTE in More Cities

January 27, 2014 8:54 PM | Sprint Nextel | Comments (0)

 
Sprint stepped up its 4G LTE rollout, announcing today the availability of LTE service in 40 more markets nationwide – for a total of 340 markets spanning the country.

“We are making great strides towards achieving nationwide scale with 4G LTE. The momentum we have demonstrates our commitment to provide an exceptional wireless experience for our customers,” said Bob Azzi, chief network officer. “Today we are well underway with our build-out and delivering faster data speeds to our customers in more places where they live, work and play.”

Including the new cities in today’s announcement, Sprint 4G LTE is now available in 340 markets. Today’s additions include:
 

 

Sprint Poised for 2014 Breakthrough Following Year of Network Advances

December 17, 2013 7:41 PM | Sprint Nextel | Comments (0)

 
This year Sprint set the stage for a dynamic 2014 with significant network improvements on behalf of its business customers and consumers. The company’s achievements were punctuated by the launch of Sprint Spark™, a network capability that uses three spectrum frequencies to deliver peak 4G LTE wireless data speeds of 50-60Mbps. Sprint Spark is also expected to deliver significantly improved call quality and clarity as it rolls out HD Voice.

Sprint’s 2013 progress is further highlighted by today’s announcement of the introduction of LTE in 70 new markets, which includes Green Bay, Wis; Orlando, Fla; San Diego; and St. Louis, bringing the total number of LTE markets to 300.

These advances are made possible because of the continued rollout of Sprint’s Network Vision program in 2013, which includes a complete upgrade of the 3G network and deployment of 4G LTE. As part of that program, Sprint is redeploying its 800MHz spectrum for LTE and 3G with the goal of delivering improved in-building coverage for voice and data.

“In 2013, we made major improvements across our 3G and 4G LTE network,” said Bob Azzi, chief network officer. “In the growing number of markets where the upgrades are nearly complete, our customers are noticing. Re-engineering our entire network has been a big undertaking, but now it’s delivering tangible benefits to our customers. With the announcement of Sprint Spark, the increasing availability of 4G LTE and the improvements we have made to our voice network, we’re full speed ahead for 2014.”

 

 

Sprint and DISH to Trial Fixed Wireless Broadband Service

December 17, 2013 7:34 PM | Sprint Nextel | Comments (0)

 
Sprint Corporation and DISH Network Corporation announced today they plan to jointly develop and deploy a fixed wireless broadband service, on a trial basis, in Corpus Christi, TX that will be available in the middle of 2014. The service will initially be available in limited areas of Corpus Christi with a plan to expand into additional markets in the future.

Depending on a customer’s location, DISH will install either a ruggedized outdoor router or an indoor solution to deliver the best possible broadband service to that site. Both solutions will feature built-in high-gain antennas to receive the 4G TDD-LTE signal on Sprint’s 2.5 GHz spectrum.

“With millions underserved by inadequate broadband, the potential to bring a high-speed fixed wireless solution is very compelling to both DISH and Sprint,” said Tom Cullen, DISH executive vice president of Corporate Development. “We both bring distinct skills, not the least of which for DISH is a workforce of professional technicians who visit thousands of homes every day performing professional installations for both video and broadband.”
 

 

Sprint Phone Connect System 1 Available Nov. 8

November 7, 2013 7:33 PM | Sprint Nextel | Comments (0)

 
Sprint is making it easier and more affordable than ever to cut the cord on traditional landline home or office phone service with Sprint Phone Connect System 1.

Available Friday, Nov. 8, in all Sprint sales channels, including Sprint Stores, Sprint Business Sales, Web Sales and Telesales at 1-800-SPRINT1 [Call: 1-800-SPRINT1] , Sprint Phone Connect System offers homeowners and small business customers two cordless phones for $49.99 with a new line or eligible upgrade and two-year service agreement (excluding taxes). When bundled with the Sprint Phone Connect plan, customers get unlimited local and domestic long-distance calling while on the Sprint network for $19.99 per month (excluding taxes and surcharges).

Sprint Phone Connect System is a fixed wireless voice terminal that provides high-quality home and office phone service using the Sprint voice network instead of a landline or broadband connection for their home or desk phone. This all-in-one device eliminates the need for additional devices or equipment. It allows business and consumer users to replace their landline service and maintain the features they are accustomed to from a landline phone provider, such as voicemail, call waiting, caller ID (phone number only unless contact is in device address book), call forwarding (additional charges may apply), three-way calling and call restriction.

“Sprint Phone Connect System offers a high-quality and reliable landline replacement option for families or businesses looking to save some money on their monthly phone bill,” said David Owens, vice president-Product Development, Sprint. “Sprint Phone Connect System includes everything a customer needs to activate service and makes it easy for them to take their home or office phone to a new location or set up a temporary office without losing valuable time waiting for the local telephone provider installation.”
 

 

Sprint Introduces Sprint Spark

October 31, 2013 8:33 PM | Sprint Nextel | Comments (0)


Sprint Spark is a powerful, enhanced LTE network capability that utilizes three bands of LTE to create a revolutionary tri-band network experience. For you, this means unprecedented data speeds, stronger in-building signal, and improved call quality and clarity.

This is accomplished by analyzing all three bands of LTE and connecting your smartphone, tablet or hotspot to the optimal band available in your area. This all happens instantly and seamlessly, but results in a more fluid and responsive data experience on your Sprint Spark capable mobile device. You can expect pages to load faster, video streams in vibrant high definition, and HD Voice to provide clearer, more natural sounding voices during conversations in upgraded areas. Sprint Spark is the difference between being the first to post and the last to like. It’s stutter-free video chat on-the-go and mobile gaming that leaves lag behind.

The future is here, and it’s only going to get brighter with Sprint Spark.
 

 

First Sprint Tri-band Capable Smartphones Arrive on Nov. 8

October 31, 2013 8:30 PM | Sprint Nextel | Comments (0)

 
Just in time for the holidays, Sprint customers will be able to enjoy the debut of the first smartphones that will take advantage of Sprint SparkSM (enhanced LTE), a technology designed to achieve unprecedented speeds by combining three bands of 4G LTE wireless spectrum available to Sprint’s network – HTC One max, LG G2, Samsung Galaxy Mega and Samsung Galaxy S® 4 mini. The first smartphones to bring Sprint Spark to life, these devices are expected to give users the best experience by shifting from one band to another, depending on what speed is needed for the application in use at a given moment.
 
These tri-band devices support active hand-off mode between 800MHz, 1.9GHz and 2.5GHz providing data session continuity as the devices move between spectrum bands. Sprint Spark provides the capacity to greatly improve the performance of video and other bandwidth-intensive applications, while also opening the way for futuristic applications. Today, wireless networks and smartphones can book flights, locate children, store photos and music, video chat and much more. Sprint Spark is designed to support a new generation of online gaming, virtual reality, advanced cloud services and other applications requiring very high bandwidth.
 
Samsung Galaxy Mega and Samsung Galaxy S 4 mini launch on Friday, Nov. 8, and are expected to become tri-band enabled with a software update shortly after launch. LG G2 will also be available on Nov. 8 and is expected to become tri-band enabled with a software update in early 2014. HTC One max is coming soon.
 
Sprint plans to deploy Sprint Spark in approximately 100 of America’s largest cities over the next three years, with initial availability in five markets today. These markets include New York, Los Angeles, Chicago, Tampa and Miami.
 
New Supersized Smartphones
Do you love HTC One but wish the screen was just a little larger? Wish no more! The HTC One max has a 5.9” full HD1080p display, UltraPixel camera, large 3300mAh embedded battery and quad-core Qualcomm® Snapdragon 600 processor featuring a 1.7GHz CPU enabling jaw-dropping performance, ultra vivid videos and booming sound. HTC One max is also equipped with the unique features users have come to love such as HTC BlinkFeed, HTC BoomSound and HTC Zoe. Coming soon, HTC One max will be available for $249.99 with a new line or eligible upgrade and two-year service agreement or $25.00 per month with Sprint One UpSM (excluding taxes).
 

 

Sprint Expands LTE Coverage Map and Turns on More 4G LTE Markets

October 29, 2013 8:23 PM | Sprint Nextel | Comments (0)

 
Sprint today turned on 4G LTE service in 45 more markets to provide an enhanced customer experience with faster data speeds in more places where customers use their mobile device to access the Internet, upload photos, watch videos, and check social networking sites.

Today’s announcement also signals a major expansion of enhanced 3G service, improving coverage, signal strength and call quality. The new 4G LTE service is also now available in parts of Manhattan, Queens and Staten Island, N.Y. Earlier this year, Sprint launched its all-new network in Brooklyn and the Bronx.

With an expanding all-new 4G network across the country plus the groundbreaking Sprint Unlimited Guarantee, business people, first responders, public safety officials and consumers can get unlimited talk, text and data while on the Sprint network guaranteed for the life of the line of service.

Sprint already offers 4G LTE in such major cities as Atlanta, Boston, Dallas, Houston, Los Angeles, Miami, and San Juan, Puerto Rico. With today’s announcement, Sprint now provides LTE service in 230 markets across the country, including New York City, providing one more reason for first responders, public safety officials, consumers and business people in the most competitive market in the world to choose Sprint.

 

 

Sprint Expands its Costco Retail Distribution Presence

September 18, 2013 8:09 PM | Sprint Nextel | Comments (0)

 
Sprint today announced it will sell its products and services in 100 more stores owned by Costco Wholesale Corporation (NASDQ: COST), expanding its relationship with the leading retailer across the country.

Sprint began selling products in 106 Costco membership warehouses last fall. Most products are Sprint’s premium, higher-end handsets from its Samsung, HTC and Motorola portfolios and the latest from its line of 4G LTE phones.

Costco operates a chain of membership warehouses that carry quality, brand name merchandise at lower prices than conventional retail sources. The addition of the retail chain’s stores will help Sprint target and reach the growing market of small-to-medium-sized businesses – as well as consumers -- that Costco has successfully sold to over the years.

“The relationship with Costco is key to deepening Sprint’s relationship with consumer and business buyers in a high-traffic retail space like a Costco store,” said Traci Jovanovic, vice president – National Sales Channels. “Customers of all types believe in the Costco value proposition and have historically bought products faithfully at its stores. Building on the relationship with Costco marks a major milestone as Sprint continues to expand its distribution footprint.”
 

 

Sprint Turns on More 4G LTE Markets, Expands LTE Coverage

September 16, 2013 10:18 PM | Sprint Nextel | Comments (0)

 
Sprint today turned on 4G LTE service in 34 more markets, featuring an enhanced customer experience that provides faster data speeds in more places where customers want it. With an expanding all-new 4G network plus the groundbreaking Sprint Unlimited Guarantee, customers can get unlimited talk, text and data while on the Sprint network guaranteed for the life of the line of service.                                                            

Sprint already offers 4G LTE in such major cities as Atlanta, Boston, Dallas, Houston, Los Angeles and San Juan, Puerto Rico. With today’s announcement, Sprint now provides LTE service in 185 markets nationwide and is aiming to provide LTE to 200 million people by the end of 2013.

"Today’s announcement means that even more Sprint customers can enjoy the speed and power of Sprint 4G LTE – up to 10 times faster than 3G,” said Bob Azzi, senior vice president-Network, Sprint. “Our nationwide network build includes new 3G and 4G LTE, which provides improved wireless service and also provides new, state-of-the-art, compact and energy-efficient multimodal equipment." Customers of Sprint’s industry-leading prepaid brands, Virgin Mobile USA and Boost Mobile, also benefit from the new network and expanded 4G LTE service.

Sprint customer service earns top awards
 

 

LG G2 Smartphone Coming to Sprint for Holidays; Pre-order Begins Oct. 11

September 9, 2013 7:48 PM | LG | Sprint Nextel | Comments (0)

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Sprint and LG Electronics today announced the highly anticipated LG G2 smartphone will be available in time for the holidays with the benefit of Sprint’s unlimited 4G LTE data plans1. More information on the availability date will be given at a later time.

LG G2 will be available for $199.99 with a new two-year service agreement or eligible upgrade (excluding taxes and surcharges). New and existing customers can pre-order LG G2 beginning Friday, Oct. 11, at www.sprint.com/lgg2. All consumers who take advantage of the online pre-order will receive a free Quick Window case ($49.99 value) with the G2 device.

LG G2 smartphone customers who sign up for Sprint’s new Unlimited, My WaySM plan or My All-inSM plan are eligible for the Sprint Unlimited Guarantee. The Sprint Unlimited Guarantee gives customers unlimited talk (calls to any wireline or mobile phone), text and data while on the Sprint network for the life of the line of service2. The new Unlimited, My Way rate plans start for as little as $80 per month (excludes taxes and surcharges).

“Continuing to raise the bar in Android innovation, we are thrilled to team up again with LG to bring another top-of-the-line device to our customers,” said David Owens, vice president-Product Management and Logistics, Sprint. “LG G2 brings everything together in a device with a comfortable, functional, convenient and beautiful design. With the multitude of Android apps available for download, LG G2 and Sprint’s new Unlimited Guarantee plans make an ideal pair for today’s multimedia, multitasking lifestyles.”
 

 

Sprint to Shut Down Portions of former U.S. Cellular Network on Oct. 31

August 30, 2013 9:25 PM | Sprint Nextel | Comments (0)

 
Sprint is continuing to notify customers it acquired through the May 2013 transaction with U.S. Cellular that it plans to begin shutting down affected portions of the U.S. Cellular network. The shutdown will take effect for the St. Louis metropolitan area, including parts of Missouri and Illinois, on Oct. 31.

Shutting down the affected portions of the U.S. Cellular network will allow Sprint to reuse the wireless spectrum to enhance service on its Nationwide Sprint Network. Service for affected customers will be interrupted if they do not move their service to Sprint or another carrier before the change.

Sprint began sending letters to affected customers in June to notify them of the company’s plans. To avoid an interruption of their wireless service, affected customers in the St. Louis area need to move their service to Sprint or another carrier before the network is shut down on Oct. 31.
 

 

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